Reviews (7,116)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

August 7, 2023

I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!

Restored Identity, LLC
United States
6 months using the app
October 26, 2021

Ive been using Yotpo for years across multiple stores. Not only does the app function extremely well the customer service I've received has been amazing!!! Lemuel with the customer support team went above and beyond to help me with a few things he honestly didn't have to. Made a world of a difference for me! Yotpo has a lifetime customer in me and ill be sure to tell everyone I come across this ...

AP Sports Regimen
United States
6 months using the app
May 13, 2022

You are the best! I reached for assistance with my customer reviews. You replied promptly and now my reviews are published on my website. Thank You

ANAIS ACCESSORIES
United States
6 months using the app
Edited April 7, 2021

I am very impressed with this app-- I reached out to customer service to see if I can have my reviews posted on my website and Manny was super helpful and went above and beyond the original question I asked! I was able to add the reviews to my website, and Manny helped me find a color that matched my website! I am super happy with the level of customer support from Manny.

Pots and Peaces
United States
6 months using the app
January 26, 2021

Love the app and how it optimizes my website by integrating with my other apps. The customer service has been fantastic. Thank you Yotpo Team!

Les CocoNuts
Canada
6 months using the app
February 13, 2021

Amazing service! I contact live chat support on a Saturday morning and was immediately helped and the agent corrected the needed issues in seconds. Thanks, Yotpo!

Sweetapolita
Canada
6 months using the app
Edited August 16, 2023

Reiner, Ronel, Daniel, Simoun, Doner and Howell at YotPo was very helpful and helped me with everything I needed. YotPo has very good service and they are a good company to work with!

They are very knowledgeable about their product!

Sapo All Natural
United States
6 months using the app
March 25, 2021

Manny was very helpful with my request today and went above and beyond to make changes to my site to ensure a smooth and clean user experience. I really like the free plan as a small brand which helps gain customer trust!

SOSActivewear
United Kingdom
6 months using the app
June 11, 2021

レビューの表示の為にインストールしました。設定やその他で苦労する事が多いのですが、そんな時はチャットでYotpoスタッフに頼ると助けてくれます。今日もSupport Agent Euniceにレビューアップロードからレビューの表示設定、細かい文字が化けていましたがその修正までかなりの時間をかけて対応してくれました。申し訳ないのは私がまだ無料のユーザであるのに徹底的に助けてくれるのは本当に素晴らしいと思います。ありがとう!Eunice!

Free & Easy Health & Beauty
Japan
6 months using the app
December 20, 2013

This is quite possibly the most important app in the whole of the Shopify App Store. If you can generate reviews you'll generate sales. With YotPo, simply install and configure and YotPo will email your customers asking for a review (you can customise the message) and at the same time, the email will upsell a few of your products (again you can customise this). You'll be quite surprised just how ...

Chuckit Dog Toys UK
United Kingdom
6 months using the app