Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 24, 2021

Donald was great and helpful that's why I said 5 stars. But your platform needs some work due to customers not receiving reviews by email.

ULTIMATUM X
United States
Over 1 year using the app
August 3, 2022

My problem was solved in less than 5minutes - fabulous service! Friendly, fast and easy to communicate with.

FOR
Australia
Over 1 year using the app
April 7, 2021

app works as described, easy to set up and outstanding after-sales technical support (thank you Noren)

Stock Fragrance
United States
Over 1 year using the app
March 24, 2022

There are functionnalities that I wish we could have directly on the plateform, but the support team can do a lot on their end so don't hesitate to ask for help. Kenneth was a great help with me, I would recommand.

Basus
France
Over 1 year using the app
July 13, 2020

Diane was great and has helped me over and over with any issues I have! I am very happy with the support and the app itself.

Paschendale Associates LLC
United States
Over 1 year using the app
February 2, 2023

Great support from Warly who help me settle the star review !
Responsive app easly integrated to your theme !

Humble
France
Over 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

April 17, 2023

Great support, Live chat is awesome and the problem was very easily and quickly solved by Kenneth John M.

ZERO
Australia
Over 1 year using the app
October 21, 2019

The app is very useful and the support is exceptional. I highly Recommend this APP without hesitation.

Olde Church Emporium
United States
Over 1 year using the app
Yotpo replied October 28, 2019

Thank you for the kind words and taking the time to leave a review. We really appreciate it! Happy to hear you're seeing the benefits of Yotpo.

September 18, 2019

Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.

Muscle Up Bars
United States
Over 1 year using the app
Yotpo replied October 6, 2019

Hi there! Thanks so much for leaving a review, we really appreciate your feedback. Glad to hear we're hitting the mark on our support and service.

Edited March 16, 2022

Love the app so far and Angelo S in customer service via chat was amazing. I attempted to get everything set up on my own and he ended up doing everything plus more.

Perfectly Aligned Creations
United States
Over 1 year using the app