Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited December 10, 2021

I've enjoyed using this app - I've found the social proofing to work wonders. Would definitely recommend... customer service is top notch as well especially Yotpo Radly

X-Arch Energy
Canada
Over 1 year using the app
February 13, 2021

Amazing service! I contact live chat support on a Saturday morning and was immediately helped and the agent corrected the needed issues in seconds. Thanks, Yotpo!

Sweetapolita
Canada
Over 1 year using the app
February 6, 2023

Edilyn B of the Yotpo support team was a great help to me. As a new user, I had a ton of questions and she helped answer each and every one of them. Looking forward to getting the most out of the Yotpo platform.

Coconads
United States
Over 1 year using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

November 10, 2022

Amazing customer support. Allen from Yotpo customer services helped me with every step starting from installation to the integrations. I would recommend yotpo 100%

Nature's Trilogy
United States
Over 1 year using the app
September 21, 2020

Incredible features but the 5 stars comes from their support. After purchase care is top notch, they quickly resolved an issue I was having. When I say quick, it was within a couple hours at best.

iD Gaming
United Kingdom
Over 1 year using the app
Yotpo replied September 21, 2020

Thanks for leaving a review! We love our support team and we'll be sure to pass on your kind words.

July 10, 2022

So good attention from rainier. . . . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . . . ..

stromgym
Chile
Over 1 year using the app
April 12, 2021

I was having trouble installing the review seo page and getting a particular button to work. However, both Ann and Ed were a great help. They were efficient and thorough.

After The Internet
United States
Over 1 year using the app
April 8, 2021

Really appreciate the ease of use and implementation of yotpo to our store. Manny from the support team provided solutions instantly to meet our specific requirements and supported us on every step.
Thank you so much for your assistance and the great customer experience!

Pretty Cheeky Cosmetics
Germany
Over 1 year using the app
September 12, 2018

This app works perfectly and is bringing both our our websites more interest. but the best thing about this is the customer support. It is simply outstanding. They get back to you in a reasonable amount of time and go well above and beyond to take care of every question or issue you have. The issues I had were about my ability to make the app work within my particular theme...they took care of it...the app itself works great!

www.x-wear.com
United States
Over 1 year using the app
July 14, 2023

He answered my questions quickly and easily. It provided the solution to at least 3 of my problems. He answered my questions quickly and easily. It provided the solution to at least 3 of my problems.

LUNA MICROCARE®
United Kingdom
Over 1 year using the app