Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 12, 2021

I was having trouble installing the review seo page and getting a particular button to work. However, both Ann and Ed were a great help. They were efficient and thorough.

After The Internet
United States
Over 1 year using the app
April 8, 2021

Really appreciate the ease of use and implementation of yotpo to our store. Manny from the support team provided solutions instantly to meet our specific requirements and supported us on every step.
Thank you so much for your assistance and the great customer experience!

Pretty Cheeky Cosmetics
Germany
Over 1 year using the app
September 12, 2018

This app works perfectly and is bringing both our our websites more interest. but the best thing about this is the customer support. It is simply outstanding. They get back to you in a reasonable amount of time and go well above and beyond to take care of every question or issue you have. The issues I had were about my ability to make the app work within my particular theme...they took care of it...the app itself works great!

www.x-wear.com
United States
Over 1 year using the app
July 14, 2023

He answered my questions quickly and easily. It provided the solution to at least 3 of my problems. He answered my questions quickly and easily. It provided the solution to at least 3 of my problems.

LUNA MICROCARE®
United Kingdom
Over 1 year using the app
January 19, 2018

A must for every store, social proof is so important and I also tells you what is working and not working in your entire business

Sullenclothing
United States
Over 1 year using the app
June 23, 2021

Fantastic service my issue was resolved in less than 10 min. Junalou was incredibly helpful thank you so much ! Fantastic customer support.

Soek
Australia
Over 1 year using the app
August 4, 2022

Great App and the support is very nice and did good job for me to solve my problem!! thanks a lot ! I strongly recommend them.

Les Poétisés
France
Over 1 year using the app
May 2, 2022

Kenneth John M was the absolute best. I'm not computer savvy and his patience and him helping me add things to my website really made things much much easier for me. Need more people like him in the world!

TaydahBoutique
United States
Over 1 year using the app
Edited January 31, 2024

Great customer service from Daniel!!

Kamelia Wellness
United States
Over 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

May 26, 2021

This is the best app for reviews! Staff is very helpful when you have questions or problems. Ronel was very helpful with what I needed today! Thank you so much!

Little Bits Closet
United States
Over 1 year using the app