Reviews (7,119)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

July 8, 2022

This reviews app is great! It does everything I need to get my product reviews. I love how it will automatically send review emails to customers after purchase. I had some issues getting the widget live and Happy helped fix everything so quickly. Great customer service,

Jhomé Apparel
United States
6 months using the app
May 23, 2022

Chat support was great. I talked with Kenneth John M and they answered my questions very quickly. They also proposed a solution to get more reviews in my shop.

SWALLOW公式ストア
Japan
6 months using the app
Edited April 20, 2021

Radly was very helpfull, this is a great app for having reviews on your shopify website :) now I have the rating star on my website

Aroma Nómada
Chile
6 months using the app
Edited April 13, 2022

Orly P was very helpful and sorted my issue out very quickly. JAMES SAVED ME FROM A CODING NIGHTMARE. INSTALLING MY REVIEW CAROUSEL FOR ME. THANK YOU SO MUCH . SUPER QUICJ RESPONSE TIME TOO.

The Divine Rebels
United Kingdom
6 months using the app
July 14, 2019

This app is fantastic, super easy to use and very effective. Great support and has has massively improved web performance. Highly recommended!

Special Needs Australia
Australia
6 months using the app
Yotpo replied July 22, 2019

Thanks for the great review, Special Needs Australia!

February 7, 2021

The app works really well. And helps build trust for my small business.
Lots of profanity words are automatically censored which is nice to know I don't have to personally monitor this. I did have an issue with a word being flagged that was not intended in a profane context, but Anne was able to help quickly - even on a Sunday evening! They even gave me screenshots on how to fix this myself ...

Rabbit Retail
United Kingdom
6 months using the app
Yotpo replied February 10, 2021

Thank you for leaving a review!

May 3, 2022

Albert helped out with review import issue , awesome service !!recommended this app to friends and family!

Knesko
United States
6 months using the app
May 2, 2022

So far Yotpo has been a great app for collecting and displaying views on our website. They have a responsive support chat as well - Kenn helped me a lot!

Sun Valley Mustard
United States
6 months using the app
Edited August 10, 2020

A great app with very helpful customer support. They went above and beyond to make sure it was working with my new theme and followed up to confirm. Big companies use them so I felt comfortable choosing Yotpo and they delivered.

Baldies
United States
5 months using the app
April 9, 2021

I needed help integrating my reviews into our Shopify store product listings and Don did a fantastic job. He was knowledgeable, helpful and super friendly. The on demand customer service for this App is great!

Fondo
Australia
5 months using the app