Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 30, 2021

Excellent customer support from Eunice. I wasn't sure how to place and view the logo and the response was fast!

Toofoola
Lebanon
12 months using the app
September 13, 2021

Jo was super helpful in aiding me to install the app onto my website! I couldn't be more grateful for his help.

CLU London
United Kingdom
12 months using the app
March 11, 2022

Great app and great support! Allen was super helpful and fixed my problems, i got all the answers to everything i was wondering about.

Amorøs.no
Norway
12 months using the app
Edited April 18, 2023

I updated my theme and couldn't figure out how to re add the code for the star rating. Joian Z helped me by adding it back for me.

Sleepy Mountain
United States
12 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

Edited September 25, 2023

Really great support, Arven has helped us many times

XIBUZZ
United States
12 months using the app
April 21, 2021

Manny was great! Love the app. Thanks so much for the great service YotPo team! We really appreciate your work.

Apis Mercantile Hemp
United States
12 months using the app
Edited May 22, 2023

Yotpoから自動でレビューメールが届きました。準備不足なのもあり、まだお客様に送れない状態だったので、すぐに止める必要があり、チャットtサポートのJesus Lorenzさんに対応していただきました。 Yotpo sent automatically review request. We are not ready for that so we have to stop it. Jesus Lorenz solved my question very quickly. We are going to send review request once we set them correctly.

Also Dakay helped me with reviewing text, he did it while new year celebration, thanks! Dakay!

Also Nicole Liu helped me! Nicloe changed display of customer review. Some of customer write their real name. To prevent that Nicloe changed it into "Nick name"

Nicole changed admin's name quickly after I asked for it.

ダーマロジカ 公式オンラインショップ
Japan
12 months using the app
November 12, 2021

Donald U. was extremely helpful and efficient. Thanks again Donald for your terrific help and knowledge

Astra
United States
12 months using the app
February 16, 2021

I love this app so much. It has definitely increased our conversion rate. The support team is very friendly and helpful. I would highly recommend.

OLIO
Singapore
12 months using the app
Edited November 24, 2020

I am using the app, I had an issue and Caroline helped me out and fixed it for me promptly, I appreciate that very much

Your E Shopp
Australia
12 months using the app
Yotpo replied November 25, 2020

Thank you for your review! We're so happy to hear you're enjoying using Yotpo.