Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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This app is great and the best part is the customer service is always on top of it anytime we need help!
Excellent customer service. Lemuel from Yotpo is extremely helpful and makes sure any issues are solved leaving us in great confidence we would always have an efficient support when needed.
We've been very happy with Yotpo! The platform is very intuitive and easy to navigate! All good things there. The support is fantastic. Jo Lorenz has been amazing to work with and we usually hear back in 30mins with an exact answer to any support ticket. Loving YOTPO. -K9Wear Team
Wendyle Christian S was super helpful in helping me resolve our issues.
Easy and pleasant conversation :)
Really nice and supportive. Happy S has done a great job and was really supportive . we will also do an upgrade soon!
Was using a competitor app for a long time and i'm so happy we have made the switch. Very easy to move over thanks to amazing support team. We look forward to seeing the results, but so far the features and functionality is second to none!
Hi there! Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!
Yotpo's customer service is excellent. I am no coder but I have had a few problems which needed coding and they fixed them without hassle. I appreciate their efforts in keeping my shop up and running smoothly.
Great experience, Nicole has been fantastic. She was able to assist me with my website thoroughly. Thanks!
Thanks for your feedback, we really appreciate it.
Paulo has been amazing! He has been attentive to understand my request and did a great job to fix it. It's a shame we can't tip-off but that was really amazing for my first interaction with the platform. Thanks for the value.
Franck
A bit expensive for a new small business, but great customer services. I had a an issue and they were super responsive in helping me fix it. Allen was so helpful with fixing an issue. Unfortunately we've changed provider due to limited upload image functionality the provider. For us, image uploads and social proof are super important, but Yotpo does not make it easy.