Reviews (7,119)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

August 13, 2023

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

Boréome
Canada
5 months using the app
May 27, 2020

We've only had a few weeks -so far so good. Customer service chat is fast and able to answer questions!

Pureboost
United States
5 months using the app
November 9, 2021

responsive service. worth the cost. We asked customer service to help us reinstall the app because we are moving to a new theme, no dramas. recommend

Breeze Valley Coffee
Australia
5 months using the app
March 25, 2021

Anne really helped me when I switched platforms and my reviews wouldn't appear on my site. Love the app and their staff!

aoi dreams
United States
5 months using the app
January 5, 2022

I used this app recently and i face problem but with help of yopto my problem is resolved but CSR and Best product

MI Premium
Pakistan
5 months using the app
December 31, 2021

They were able to respond immediately. The problem has not been solved yet, but I am satisfied with the responsiveness. I hope the problem is also solved.

MyFit
Japan
5 months using the app
September 7, 2022

I installed Yotpo in 2019,. Spent a little time setting it up which was pretty straight forward and let it run. I found I don't need to monitor it at all as it will send an email notification when a new review has been submitted. I have only had to contact support once and the answers were clear and concise. Overall it's been a great addition to my website.

The Boy's Store
United States
5 months using the app
January 28, 2024

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social ...

EBCREATE Store
United States
5 months using the app
Yotpo replied January 30, 2024

Thanks for your feedback, we really appreciate it.

June 23, 2023

We use YotPo on Fumetsu.com for reviews only.
Customer support is good (thanks Allen M)
The only suggestion i would have is the admin section speed could be improved.

Fumetsu
United Kingdom
5 months using the app
April 16, 2021

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

Petzenya
United Kingdom
5 months using the app