Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great help, really appreciate Allen's M work. worked quick and shows support when needed. ...........
Ed from Yotpo CS was a great help! Pointed out the issue with our theme off the bat. And great app for getting customer reviews.
Very helpful & responsive support team, thanks Kenneth! Easy to use and plenty of options to display & collect reviews.
Jo Lorenz (on line chat HELP center ) Helped me use this app and set up star reviews on pages on my site! He made it so easy! I am thankful for it was fast and effective. A big shout out to YOTPO and their star review APP Help team!
Thanks for leaving us a review. We're happy to hear about your positive experience with our customer service.
We just installed it and are so happy to finally have found an app that offers all features we were looking for. The prices are quite high but we hope it will pay off soon! Installation support was excellent too!
Yotpo is extremely user friendly. I submitted a support ticket to get help with liquid coding of a widget and Diane responded to my support ticket within 30 minutes. Within 45 minutes, my issue was resolved. Thank you for your excellent customer service.
Thanks for leaving a review, happy to hear Diane was able to help you with your issue.
Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.
Thanks for your feedback, we really appreciate it.
I used this app many months ago. I really like it. Customer service was spot on and helped me integrate with so much of patience. Recommend it.
Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful
I needed help with adding the reviews carousel to my website, I was stuck & a little confused. I reached out to the support team at Yotpo & got Nicole L. Nicole was very supportive, helpful!! Took care of me in less than 5 minutes. Thank you so much Nicole for you help!! I highly recommend Yotpo!
Thanks for your feedback, we really appreciate it.