Reviews (7,118)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

December 20, 2023

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

itasnaturalessentials.com
United Kingdom
5 months using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

November 29, 2019

Awesome app that makes it so easy to automatically collect reviews and display on my store. Also, their support is super quick & helpful. Would definitely recommend this app to other shop owners

Uppercrufts
United States
5 months using the app
September 8, 2020

This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!

Dog Lover's Towel
United States
5 months using the app
June 27, 2013

Great product. Easy to install and great customer feedback.

BossenStore.com
United States
5 months using the app
January 8, 2021

Great App, the support team was very helpful in setting up the app for me. 100% happy, Highly recommended

Outdoorspace
South Africa
5 months using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review, happy to hear we were able to help get you up and running.

October 5, 2021

Thank you so much for all of your help on the installation over the past 48 hours. I can't recommend Yopto, I have both Reviews and Loyalty apps as I was so impressed by their service!

Pretty Suds UK
United Kingdom
5 months using the app
February 8, 2018

Crucial app to gain trust online. I had a little problem with my widget but was fixed immediately by Yulia Sachkova - The real Yotpo Growth Support Hero!

Forall Phones
Portugal
5 months using the app
April 27, 2021

Super helpful customer service team to update things as needed. Helped with importing other reviews as well. Highly recommend!

Ergo Hemp Co.
United States
5 months using the app
March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

Cooltiva
Chile
5 months using the app
December 21, 2020

Mary Ann was great, was able to help me right away with what i was looking to add to my site and set up everything right away.

ESSNTLWELLNESS
United States
5 months using the app
Yotpo replied December 29, 2020

Thank you for leaving your feedback. We're glad Mary Ann was able to help you with your issues.