Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Even knowing how helpful it is to have automated comments on my site, I was reluctant because 1) I'm a not very technical one person support for the site and 2) I was reluctant, after prior bad experience, to add anything that might slow down load times.
Yotpo addressed both concerns beautifully.
First, the install instructions are careful and easy to follow. It really does take only five minutes to have reviews popping up on your site.
Second, I saw no new drag on load times. My pages come up quickly with a clear and coherent review section ready and waiting.
This really is a five star app.
Was switching our review platform from Judge.me to Yotpo and was having a few issues (user error on my end) with transferring reviews. Djan helped me out and was so awesome at guiding me to correct what i did wrong. Got set up and next, i'm setting up subscriptions! Thank you for your amazing customer service! :)
It is a nice and good to use review app. Ronel R helped me to solve my issue with quick response and a good attitude. Thank him very much.
James Edmar was courteous and quick, fixing my problem in no time! Now everyone can see the product reviews we have collected!
Might be the best customer service I've ever had. Chat live twice, fixed my problem and added some addition features I didn't know I had. LOVE THEM!!
Superb customer service from Ronel! Assisted me in the troubles we were having with submitting reviews. Thank you so much!
Great customer service helped with installing the widget! They when above and beyond and such a helpful team.
Today, I upgraded my Shopify theme, and lost some of my customizations, one of them was my Yotpo product Reviews, it was Sunday evening, and I panicked....I was lucky to find Warly, Yotpo Support rep, who kindly helped me restore all my App Settings in a heartbeat!
I will continue working with Yotpo since they have the best customer support on the planet!
I love Yotpo, ive used their software when I was with bigcommerce and it was the first app I installed when I moved my site to Shopify. Gimbert and Jeorge, the yotpo representatives, were able to help me migrate all my reviews to my new website on shopify and they was extraordinary. They made the entire experience seamless. I am forever grateful.
There was an issue in displaying the review. Manny from Yotpo helped me in time and fixed the issue. Super Fast Support. Loved the app