Reviews (7,118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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Joian Z's customer Service is SUPER helpful at getting you started. Overall, for someone that is new to the ecommerce business - Yotpo is perfect for integrating reviews.
Thanks for your feedback, we really appreciate it.
Let me start off saying this: IF you're looking for an easy to use review system - look no further. Yotpo is it. Done. End of Review. Now go about your business...or read my essay below...
1. Yotpo installation is supremely easy. Can you read? You can set it up!
2. Yotpo is feature rich and they keep adding more features every week/month.
3. Yotpo is useful. I like having reviews from clients. ...
For customer service, I give them a 5 star rating. Albert V was my chat support person and they were really helpful, patient, and eager to solve my issue. Our store is still just learning this platform and are getting quite a lot from the free version. We will be upgrading to a paid plan for the extra features in the near future.
Great for us! Already getting traffic and orders! Easy to use and set up, too!
Yotpo help desk is very successful. The support I got from "Eduarso R" and "Eunice P" was just perfect, he solved our problem very quickly.
great app and help me import my different platforms reviews and their are quick response. I give five stars and recommend it
So far, so great with Yotpo. Really just what we needed and great customer service. Thank you, Yotpo!
The customer support was super useful and kept following up when I didn't get back to them in a timely manner. It was great!
Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service
great support, very helpful resolving all my inquiries, truly recommend this app! app is easy to use.