Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 12, 2019

Yotpo provided super fast and courteous service. The support team helped me to resolve my issue without worry and got me back up and running without missing a beat!

Body Crystals Co.
United States
Over 1 year using the app
July 20, 2020

Amazing support experience!!! Thank you very much, Josephine! So appreciated all your assistance with integrating Yotpo features!

Chelsea King Inc.
Canada
Over 1 year using the app
Edited October 6, 2021

Don was super helpful and patient to answered all my questions!! Very knowledgeable and pleasant! :))))))) Great customer services. I'd recommend it!

Taitala
United States
Over 1 year using the app
July 13, 2023

great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.

Boemo
Romania
Over 1 year using the app
October 16, 2020

YotPo is a must have! Look and feel, and the support you receive is amazing. Jo Lorenz help me style the star ratings and widgets perfectly on my pages. Thank YotPo for helping get more and better reviews for my store!

PoolCandy
United States
Over 1 year using the app
Yotpo replied October 21, 2020

Thank you so much for leaving a review. We're excited to be part of your brand!

Edited October 19, 2022

テーマをバージョンアップした所、yotpoの星がホームページ、商品ページに表示されなくなり、チャットで問い合わせたら10分以内に全てが解決しました。
有り難うレムエル C!
日本語でのチャットもスムーズでした。

BEABLOOM STORE
Japan
Over 1 year using the app
July 7, 2021

Elven was fantastic and managed to help us add features in no time at all! Brilliant! Great super fast assistance!

VIVid Nails
Australia
Over 1 year using the app
November 21, 2022

Yotpo est vraiment utile pour récolter des commentaires d'usagers sur nos produits et services, mention spéciale à l'efficacité du chat en ligne lorsqu'on a des questions, retour très rapide et efficace de l'équipe, c'est très apprécié!

QUB livre
Canada
Over 1 year using the app
Edited June 24, 2021

Great app! Satisfied so far, when I have problems Yotpo support (Anne) Helped me every step of the way to finally solve the problem within just a week! 2nd Review (17th May 2021)
Had an issue with my shopify theme not showing the customer reviews after changing themes couple months back. After asking Shopify Support Agent ( Ed ), The problem was fixed really quickly and even went above my expectations with additional features!
Thank you very much Ed for your prompt and great service! 3rd Customer service experience.
Don was very helpful with my questions, helped me figure out the problem and fix it within 5 mins, thank you!

HojichaYa
Malaysia
Over 1 year using the app
October 14, 2021

It's a great app with amazing support for any issues that popup. I really like the Growth plan that is very reasonable priced and includes getting the star rating to show on Google search. It is already helping with both click-through and conversion.

KATANABANA
United States
Over 1 year using the app