Reviews (7,117)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

January 7, 2021

This app is the best review app there is, it`s more expensive then others but totally worth it. Great service!

Bon Voy Bags
Sweden
5 months using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave your feedback, we really appreciate it.

November 29, 2022

App works great. The team is quick at responding and making requested changes and/updates. The app works great for us, just what we wanted.

Kounouz
United Kingdom
5 months using the app
September 30, 2021

Yotpo is easy to use and provides a lot of great features to help grow your business and sales. Highly recommended. They are also fast to respond and their help team is amazing.

SpaceJump
New Zealand
5 months using the app
August 1, 2022

Great customer service and a great product. Really helped me collect truthful and honest reviews from customers. Would recommend!

Gotlands bivaxdukar
Sweden
5 months using the app
May 16, 2021

James C is the best! Super knowledgeable and was willing to answer a lot of my questions in a very prompt manner

Silk + Sonder
United States
5 months using the app
July 7, 2021

Elven was fantastic and managed to help us add features in no time at all! Brilliant! Great super fast assistance!

VIVid Nails
Australia
5 months using the app
June 6, 2020

It’s very self explanatory and the customer service is excellent.
They helped me sort out my issue.
Thank you.

Innysthebrand Jewellery
United Kingdom
5 months using the app
July 26, 2021

Great customer service by Rilu Jane. so helpful and patient with everything i was needing to do in changing over my apps. Thank you

Frankie + Roy
Australia
5 months using the app
July 30, 2022

Great Product, their customer support Nick is very helpful, responsive, and professional, this app is my go-to option.

Lanveur
United States
5 months using the app
May 27, 2021

Great customer service and integration with shopify! Good and useful tools, no bugs. Great experience so far

Rad Gal Roller Skate
Bulgaria
5 months using the app