Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 15, 2021

The help and services from them are excellent and been really helpful throughout the whole entire set up. Such a wonderful experience

Xilly G
United Kingdom
Over 1 year using the app
Edited August 17, 2021

Having some issues with the Yotpo app. Sent a message and got prompt answer. They resolved the issue immediately. Thanks for the prompt service and help.

SaaSoh
United States
Over 1 year using the app
April 16, 2021

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

Petzenya
United Kingdom
Over 1 year using the app
June 28, 2021

Junalou
Support Agent the best of all, he helped me in everything I needed, I had many doubts and he was always kind, I look for a way to help me and I was able to solve all my doubts

ByDelfina
United States
Over 1 year using the app
October 25, 2021

Great app, great customer service! Nick S. is the best. He was very helpful and professional. He resolved all the issues that we had.

Tradesmart | Ear Eye and Safety
United States
Over 1 year using the app
February 23, 2022

Amazing support. They literally replied within seconds. We will recommend this app to all our friends using Shopify for their businesses.

Dinolabeldigital
India
Over 1 year using the app
June 10, 2021

Orly was great! He help me out a lot. He went through everything with me that I did not understand. Thank you so much!

S. Nicole Slay Boutique
United States
Over 1 year using the app
Edited August 10, 2023

I have the app installed and was having an issue. Contacted live chat and Warly was so helpful and solved the issue straight away. 10 stars for customer service and the app looks beautifully integrated to my site. And everything works perfectly!

My Pretty Babi
United States
Over 1 year using the app
Edited January 13, 2024

Daniel was fantastic and helped me uninstall the old review app version 2 on my site. So quick and professional. Thank you so much for your help yet again. Yotpo support is amazing

Cleansmart
New Zealand
Over 1 year using the app
January 4, 2023

Nicole L was very helpful in assisting us when we needed help installing the app to Shopify. Thanks!

LAB.OTANICA
United States
Over 1 year using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!