Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I'm loving the set it and forget it, nearly guaranteed success of Yotpo review collection. Even with the free plan, I'm getting reviews for my shop more often than I did with any other review collection system. Thanks, Yotpo.
Brilliant customer service - Jo Lorenz spent ages fixing some tricky coding we couldn't do ourselves to get everything settled into our website in the right places, and our reviews are coming in steadily. The photo feature is a great addition too.
Gimbert from the chat support assisted me in a matter of seconds and resolved the issue almost as fast. The app is very easy to use and if I need or don't understand something, they solve it really fast. We've not been using the app for so long but this our experience so far! Thank you Yotpo team members for always being so effective :)
responsive service. worth the cost. We asked customer service to help us reinstall the app because we are moving to a new theme, no dramas. recommend
I love Yotpo, great customer service, easy platform, and brings in hella reviews to our site! I've been using for over 2 years now.
Great support ! The team is really quick to find solutions and to guide you through the different functionalities
Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.
Great application, still on the free version but will upgrade as soon as the number of review requests increases. And the customer support service is excellent, quick and efficient! Highly recommended!
I've just started using the Yotpo App and was struggling with code and had some social questions. Leizel really helped me get the answers I needed and put the code where it needed to be and explained how and why it was in that location.
Mixed reviews about YOTPO, But be careful and read this before you install it in your system.
When I started out with Yotpo I was very happy with the free app. Since I have been with them for 3 years. Over the last 3 years the free version is getting smaller and smaller. I have nearly 100 reviews on the system, so I wanted to keep with them on the site.
Recently I spoke to the sales guys about using the services and upgrading, but this is the catch, if you're a customer that has been using this system for a while you I am not paying $5000 per year for the service.
It now looks like we will lose our feedback which we have built up because of the pricing of yotpo.
Not sure how they can justify this price, personally I think they live on another planet.
He gave me complicated consultations very politely and promptly. I am grateful for the fact that I was able to accurately grasp the intent of the question and respond to it even in chat!