Reviews (7,176)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 31, 2013

Ever the blonde I installed it wrong ! I emailed support and had it installed for me in a flash, I love this app and find it very useful, an email is automatically sent to your customer after purchase inviting them to review and when they do you are emailed to let you know ! a great feature is you can change the settings to alter colours etc, you can share your reviews on your facebook page easily too and the best thing its FREE ! Deserves everyone of those smiley faces.

Cupcake Workshop
United Kingdom
Over 1 year using the app
May 25, 2021

Sheen was very attentive to my issue and corrected it immediately. Quick and friendly service for its customers

iGlammed Up Cosmetics
United States
Over 1 year using the app
October 21, 2013

Such an important part of my business...love this app!

Fix It Sticks
United States
Over 1 year using the app
July 26, 2013

Nice, very nice. Easy installation and works well. I would recommend it.

Maschino's Online Store
United States
Over 1 year using the app
Edited June 29, 2023

うまく商品ページに表示できず困っていましたが、サポートに問い合わせたところすぐにコラボレーター申請していただき、あっという間に表示させてくれました。
基本的な使い方でもすぐにサポートが対応してくれるので、とても助かります!

Crossfor Online Store
Japan
Over 1 year using the app
Edited November 11, 2019

best app, increased our sales, very good support! I really recommend you use this :) Our customers love it too!

Saaren Taika Shop
Finland
Over 1 year using the app
Yotpo replied November 18, 2019

Thanks so much for taking the time to leave a review. We're thrilled to hear our customer support team was able to help & you're already seeing the benefits of Yotpo!

Edited April 10, 2021

App was simple to set up. When I needed help the livechat was great Junalou was very patient answered all my questions and helped me sort my reviews out. Very happy with the service so far . Thank you

SKIN BY YASMINE
United Kingdom
Over 1 year using the app
April 10, 2020

Recently I needed to combine 2 different areas of Customer Reviews. I reached out to Yotpo to help me with this. They added what was required to my website to accomplish this and now my website is more user friendly than ever!!
Thank You Yotpo for all your Help, your Gurus are the Best!!
Tim

Cloud 9 Birdhouses
United States
Over 1 year using the app
August 18, 2022

Daniel at Yotpo was quick, patient, and solved all my problems. Highly recommend. System is easy to use, and support is on top of it!

Solera Sleep
United States
Over 1 year using the app
April 26, 2023

Awesome app! also customer service in incredibly helpful. Rhenant was very quick to solve my problem.

Tara Chial
Panama
Over 1 year using the app