Reviews (7,117)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

October 1, 2014

This app was super easy to integrate and works exactly as described. I know we are building customer shopping confidence by allowing reviews on our site. I also like how our customers can review their purchases directly in the email they receive. We are very happy and definitely recommend it as one of your must have apps for your store!

Premier Home & Gifts
United States
5 months using the app
January 13, 2023

Allen M. was so helpful in helping me understand the YOTPO app. He was quick and responsive in giving me the answers that I needed.

Monnaveli
United States
5 months using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!

September 7, 2021

Mark was so helpful with the support chat box! He walked me through the process of fixing our upload issues and kept me up to date on the situation!

Rivet Utility
United States
5 months using the app
May 29, 2023

The app is excellent, attractive, and user-friendly. S/O the support team, particularly Joian Z, who helped me integrate it.

BRIKK
Slovakia
5 months using the app
August 12, 2020

I'm so happy with my experience, yopto helped me to install my carousel and reviews page. Super patient and willing to help. Thanks yopto best review app.

Zakei Boutique
Canada
5 months using the app
Edited April 21, 2015

Best review app hands down for Shopify!

Oxygen Partial Pressure Sensor
Switzerland
5 months using the app
September 22, 2022

I've liked using Yotpo so far. I chose this app because it automatically sends review requests to customers and it's been pretty easy to integrate on my site. Joian was quick and efficient in helping me with my most recent question.

USA Fermentation Weights
United States
5 months using the app
February 27, 2014

Support is great and so is the app itself. Check it out on my site.

My Pleasure Box
United States
5 months using the app
October 24, 2023

Very impressed with this App, syncs really well with our website and attracts plenty of 5 star reviews. Technical support from John G is super quick!! We highly recommend Yopto :)

MÜHLE UK
United Kingdom
5 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 26, 2020

Very good customer support, very quick to help! And Jo was very helpful, thank you so much! And it's really helpful for the new customers that visit our store.

Hola Darling
Portugal
5 months using the app