Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 15, 2019

Yotpo is one of the best apps i use in my day to day, and the help team is amazing and always willing to go the extra mile

BabeLash
United States
Almost 2 years using the app
Edited April 14, 2022

Allen Yotpo, did a quick job on removing Yotpo from my webshop.
Easy to communicate with and if i dident have to change to another service i would really recommend their customer support. Its great. Happy Easter

Ridgeline of New Zealand Denmark
Denmark
Almost 2 years using the app
March 23, 2023

Love it so far. Chatted with Allen M who was super helpful. Glad I switched to this app! :D Used Loox before and their customer service and prices where not as good as Yotpo.

My Coloré
United States
Almost 2 years using the app
July 17, 2018

One of the best Shopify applications for reviews. It does an excellent work and provides amazing features for building trust with visitors and customers.

Escape Watches
United States
Almost 2 years using the app
November 28, 2022

James E was excellent. He was very prompt in helping to install the widget on website. I will absolutely recommend this app. Thank you

Rehabcouture
United States
Almost 2 years using the app
January 12, 2023

James answered all of my questions very quickly and accurately and even stayed with me after a delay on my side. This App has great functionality, affordable pricing options and easily allows customers to see that we are a reputable store to be trusted.

Ruze Shoes
United States
Almost 2 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

August 24, 2023

So i added a widget to my website to see what it would look like and now there is no turn off button so it is stuck on my website.

USA Seasonings
United States
Almost 2 years using the app
Yotpo replied September 6, 2023

Thank you for taking the time to submit a review! Our team has tried to contact you to offer support, but we have not heard back. If you're still experiencing issues and need assistance, please reach out to our team.

October 7, 2016

great and very easy to use! thank you. We love it at www.hautephones.com

Hautephones
United States
Almost 2 years using the app
May 31, 2021

Amazing customer service. We wanted a customised solution. Ed was super helpful, went above and beyond our expectations. Thoroughly impressed. We should have people like Ed in every business.

Luisant Hair
United Kingdom
Almost 2 years using the app
Yotpo replied June 1, 2021

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service.

June 3, 2020

The customer service is great. I was having problems importing my old reviews from a previous review app. The customer service team worked with me to get it all up correctly & installed the app into my product pages for me so it all works great. Fantastic support.

Mademoiselle Lash
United States
Almost 2 years using the app