Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 27, 2023

The app do all that I need, especially for the google shopping stars integration. The advisor Warly S help me a lot to set up perfectly the app on my store.

Pale Blue
France
Almost 2 years using the app
April 23, 2022

Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!

Xiaura™
Canada
Almost 2 years using the app
November 17, 2022

I'm so impressed and appreciative of the staff of this app. They are so prompt. I changed theme and they went in and installed it for me. Thank you! Also the reviews are easily left by my customers.

MyBestFriendHasPaws, LLC
United States
Almost 2 years using the app
May 28, 2021

Great support service Great support service Great support service Great support service Great support service Great support service

LŪMM NYC
United States
Almost 2 years using the app
Edited April 17, 2020

I use this app just a couple of weeks. Quick response to my request. The problem was also quickly resolved. Thanks!

Dariauskeramika
Lithuania
Almost 2 years using the app
July 8, 2021

Really impressed with Yotpo's service. The best I've experienced from a Shopify app vendor. I worked with Eunice, who was very friendly, knowledgeable, and was able to help me install the on-site widgets.

Dramson
United States
Almost 2 years using the app
March 11, 2021

I needed help updating the widget on my new theme. Manny responded quickly and helped me out right away. Thank you so much.

Curly Boo
United States
Almost 2 years using the app
Edited June 17, 2022

Ronel R was very helpful and I was able to get through my issue and install our coupon code in a few minutes.

CIRCCELL SKINCARE
United States
Almost 2 years using the app
November 6, 2018

Great app, picking up a lot of reviews via the in email review service and the features looks good on site. Excellent customer service from Edcel who recently helped with something very efficiently.

Lucy & Sam
United Kingdom
Almost 2 years using the app
Edited November 3, 2017

To fully utilize Yotpo, Facebook Business Manager should be utilized.
However, we have been able to achieve a significant amount of functionality without FBBM and I will continue to use Yotpo for my reviews.
mdv

Valadez
United States
Almost 2 years using the app