Reviews (7,176)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 26, 2021

This app is very easy to use and super responsive when you have a question! I chatted with an agent (Jo Lorenz) and they were very quick to answer my question and fix that issue that I wanted changing! I really appreciate when you can reach someone quickly and YOTPO did that fo me!

Angler's Headquarters
United States
Over 1 year using the app
October 20, 2021

My shop SunsetApple.com looks sooo professional now. Thank you, Happy! You're awesome! Customer support is A+++++. I love the Yotpo Product Reviews app! It's a must for each website.

Sunset Apple
Australia
Over 1 year using the app
July 16, 2022

Got some great help from Albert V very polite and happy to help me with my concerns thank you team.

Luna Pets Online
Australia
Over 1 year using the app
September 12, 2015

Great app and love getting all of our reviews! Using the free version and love it!

Iron Rebel Power Gear
United States
Over 1 year using the app
October 26, 2021

Ive been using Yotpo for years across multiple stores. Not only does the app function extremely well the customer service I've received has been amazing!!! Lemuel with the customer support team went above and beyond to help me with a few things he honestly didn't have to. Made a world of a difference for me! Yotpo has a lifetime customer in me and ill be sure to tell everyone I come across this is the only solution for reviews!

AP Sports Regimen
United States
Over 1 year using the app
July 28, 2021

James & Eunice from Yotpo has been tremendously helpful. Quick responses and was knowledgeable in providing the required support.

One Good Card | Smart Name Card
Singapore
Over 1 year using the app
January 7, 2022

Thank you Donald U for the help tonight, appreciate the great customer service and helping through each part of the process.

Springbone
United States
Over 1 year using the app
Edited July 27, 2021

Great application to make your visitors trust your store, on top of that, no joke these guys are providing stupendous support. You have a problem they've got your back. Loved the response, i recently had some installation issue, had this guy Jo Lorenz and Eunice next minute to help me out. Such a gem of a person he is, i hope the same from the whole team these guys have. Kudos! You guys have a great future

Lifybox Ayurveda | Buy Natural Skin & Hair Care Products Online
India
Over 1 year using the app
February 3, 2020

So far the Yotpo app is doing a fantastic job for my business. Their support team is swift in communication as their aim is satisfying their clients. I am pleased with the service.

lovepeaceapparelz
United States
Over 1 year using the app
March 21, 2022

Eunice was very helpful! We had an issue with duplicate reviews and they quickly helped to fix it. Would recommend

True Moringa
United States
Over 1 year using the app