Reviews (7,124)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

Edited May 11, 2023

Joian Z & Doner from Yotpo was really helpful. Actual after changing to Yotpo reviews it makes a difference and they will help you with anything from yotpo related on your theme without any problems.

Nakestores.com
United States
5 months using the app
February 25, 2021

Very responsive and efficient! I recommend it !!
Thanks a lot for this solution very helpfull and optimized

Cbonart
France
5 months using the app
Edited March 17, 2020

I used this app to improve a lot of things: customer experience, customer acquisition, social proof, and relationships with people who visit our Store. We started out using the free product for a few months, then recently upgraded to the paid plan to charge our growth plans - the results are outstanding and it pays for itself! Love it

Wanderer Catholic
United States
5 months using the app
February 11, 2020

I had a good experience with the Yotpo customer support team, they made it quick and easy to resolve the issue I was having.

MANE CLUB NYC
United States
5 months using the app
March 13, 2020

I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.

Muse Wearables
India
5 months using the app
Edited June 8, 2023

Had a chat with Allen M. regarding duplicate stores and an upgrade issue do to this. Very helpful support, Allen got it all straightened out in a few minutes.

Yotpo is highly recommended in my books, thanks a lot!

Spoke to John G on June 5th, 6th and 8th and he was very professional and eager to help and provide a solution. Must say he was fantastic!!! Thank you John G!!

Thrive Plant Co.
Canada
5 months using the app
October 24, 2020

Works well with a ton of value. With Yotpo we've been able to collect product reviews and add beautiful Instagram shop strips to our ancillary pages. The customer service team is responsive and helpful, too!

Outré Apparel
United States
5 months using the app
Yotpo replied October 25, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo and seeing results!

March 31, 2015

FIVE OFFICIAL STARS + another TEN MORE!!! This is no "app"! It is an integral, essential, part of every store's marketing and customer service experience.

Does it increase sales? Yep!
Does it give insights into your products, your store and your service? Yep!!
Does it teach you about your customers? Yep!!!
Does it help your SEO? Yep!!!!
Do people really care about reviews? (duh!)
Is it a good ...

Blue Lizard Australian Sunscreen
United States
5 months using the app
October 12, 2018

Great thanks to Edcel, solved all the issues that I requested in a timely manner and very responsive.

Florida's Finest Raw Honey
United States
5 months using the app
July 9, 2013

I've been extremely happy with Yopto so far. We've been receiving more and more great reviews. The automated emails are great and we don't have to worry about asking people to review products or just hope that they will.

The automated push to facebook and twitter for reviews is also a nice feature. They post promptly and professionally with a product link.

Thanks for everything Yopto!

NYMB.co
United States
5 months using the app