Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 24, 2021

Overall pretty good - reached the max on my plan very quickly so was a bit confused when I reached the max again quickly on the next plan up, but had it explained by customer service clearly and quickly. Will continue to use.

MAYDE USA
Australia
Almost 2 years using the app
August 14, 2022

We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!

KickoffCoffeeCo
United States
Almost 2 years using the app
Edited February 18, 2023

I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.

Milton's Daughter
United States
Almost 2 years using the app
February 22, 2021

Thanks to Yotpo and especially to Eleen for her help.
I had a quick and efficient help, perfect.
The technician ELEEN was very professional !

Happyouaf
France
Almost 2 years using the app
March 16, 2018

Yotpo is the best as what it does. It is a premium service, with premium results.

Kent Of Inglewood
Canada
Almost 2 years using the app
Edited June 14, 2022

Special Thanks to Mary Ann Team Leader and Mark, they are amazing and helped a lot with installation and transfers. Quick and careful customer service! Ronel R was also very helpful with my new queries.

Your Skin Expert Advanced Aesthetic Clinic
Ireland
Over 1 year using the app
August 25, 2022

Great support from Warly S. Quick help and resolved the issues. We find the review app very usefull and helps us with communication around our products.

Altered
Sweden
Over 1 year using the app
Edited September 10, 2021

Great app that captures customer reviews. The support team were super helpful, I spoke with Kaiser who helped make sure it is setup correctly.

Steve Costi's Seafood
Australia
Over 1 year using the app
Edited September 1, 2023

Great app with good integration and user friendly UI. Awesome customer support also, with Arven being incredibly helpful and quick in facilitating our request. Thank you.

Atom Studios US
United States
Over 1 year using the app
September 30, 2022

Good customer service & works as described! Overall happy with the service. We use their reviews & ratings system.

Ace Marks
United States
Over 1 year using the app