Reviews (7,124)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

Edited August 12, 2019

YOTPO is such a great review app that adds a lot of trust and transparency to our products. Installation and UI/UE is great, and customer service is phenomenal. We are NOT tech-savvy at all, so weʻve been working closely with Pauline from the Support Team and she has been phenomenal in helping to customize our widget colors and fonts to be brand-appropriate. Pauline was very responsive and was ...

Noho Home
United States
5 months using the app
Yotpo replied August 28, 2019

Thank you so much for the raving review, Noho Home! So glad to hear we are meeting the mark when it comes to great service. Keep enjoying Yotpo!

March 9, 2021

5 star review. Excellent work is being provided with a theme that has no auto install function supported by Yotpo. Help was quick and very good.

Schuseb Store
Spain
5 months using the app
Edited May 6, 2021

Superb service - Don could not have done more to help in customising some of the features - great service :)

PlayOn.London
United Kingdom
5 months using the app
Edited August 29, 2022

Sheen has helped me several times with the on-site widget. Very helpful and great app! Thank you Sheen for all the help.

Gimmie Golf Co.
United States
5 months using the app
May 27, 2021

Love Yotpo. Easy to use and navigate. Very friendly and quick service. Was surprised even on trial membership how great they were for support. Highly recommend.

Sadelmager Design House
Canada
5 months using the app
January 9, 2020

I love this app. I have used high end services that cost a lot of money to do the same thing Yotpo is doing. There service is great too, I had a problem with my reviews showing up on my page and they quickly fixed it!

MILLI ROSE
United States
5 months using the app
Yotpo replied January 19, 2020

Thanks for leaving a review, we love hearing our customer support team is hitting the mark!

June 17, 2021

love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.

Krill Fragrances
United Kingdom
5 months using the app
September 15, 2015

With the free version you get your customers to review your store and products, automated emails are sent to them after a purchase and it increases the trust among potential customers as they can see if the review comes from verified buyers and or verified accounts making the reviews a thousand times more efficient. The customer service is amazing - Guy Leshem was of great help on changing some ...

Grupo Schazttek
Mexico
5 months using the app
December 9, 2021

Rilu Jane B was fantastic in the explanation of what I needed and patience in understanding my concerns. Great customer service.

Curve Confident
United States
5 months using the app
July 12, 2021

The support provided to me by Mark recently was incredibly friendly and professional. It's so important to have great communication and customer service like this and I really appreciate it as a user.

Little Birdie Trading
Australia
5 months using the app