Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 28, 2021

We had some reviews from a previous site to import, and were rapidly accumulating new reviews with Yotpo. We used the chat feature to get help from support. (Thank you Gimbert and Noren!) They were able to help with the import, settings, and placement of the reviews. Fantastic help, that chat support. Thank you!

The Metal Shack
United States
Over 1 year using the app
Edited January 18, 2021

We have had the absolute best experience with Yotpo! I spoke with Eleen who responded to our customer support message within minutes and went in and fixed all of the code we needed her to! Very polite through email and quick support! We will only use Yotpo for our reviews and loyalty program

Mythlete
United States
Over 1 year using the app
May 21, 2021

Livechat respond quickly and was really helpful They have great customer service, would recommend .

KJUT
Austria
Over 1 year using the app
February 11, 2020

Fantastic app! The Yotpo team are always there to help. I would highly recommend this app for customer reviews!

Grahams Natural
Australia
Over 1 year using the app
Edited December 17, 2021

Great online chat support, thank you Jo Lorenz. Got me up and running after upgrading to next level. Cheers And great experience with Yotpo Eunice, super helpful and got me on track in minutes! Thank you so much! (Dec 2021)

Fence Armor
United States
Over 1 year using the app
March 1, 2022

Uso esta aplicación, me encanta por que la puedes modificar de varias maneras para que se vea bien, además de que la asistencia tecnica es rápida y eficaz. Gracias!

Nekko Inn
Mexico
Over 1 year using the app
Edited September 18, 2023

Super ! J'ai demandé à traduire l'application en français et Arven a très vite répondu à ma demande.

LÔGAÏA
France
Over 1 year using the app
Edited June 17, 2020

They are amazing. Excellent service. quickly and helpful.
The best for sure, highly recommended.
Thank you.

Guti Romero
Israel
Over 1 year using the app
Edited October 16, 2020

This is a great app for reviews .I am a new user and love how easy it is to use . Customer service is exceptional. They respond to your questions very fast. I definitely recommend this app.

Sahara Naturals
United States
Over 1 year using the app
Yotpo replied October 21, 2020

Thank you so much for you're review. We're excited to start working together!

January 6, 2015

Very smooth app with all the features needed for proper review management.

Sproutfield
United States
Over 1 year using the app