Reviews (7,130)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

September 15, 2015

With the free version you get your customers to review your store and products, automated emails are sent to them after a purchase and it increases the trust among potential customers as they can see if the review comes from verified buyers and or verified accounts making the reviews a thousand times more efficient. The customer service is amazing - Guy Leshem was of great help on changing some ...

Grupo Schazttek
Mexico
5 months using the app
December 9, 2021

Rilu Jane B was fantastic in the explanation of what I needed and patience in understanding my concerns. Great customer service.

Curve Confident
United States
5 months using the app
July 12, 2021

The support provided to me by Mark recently was incredibly friendly and professional. It's so important to have great communication and customer service like this and I really appreciate it as a user.

Little Birdie Trading
Australia
5 months using the app
August 18, 2022

Simoun Francis S helped us install the rich snippet, thank you Simoun! It was a pleasure working with you~

Superfood Science
United States
5 months using the app
September 3, 2022

I use Yotpo for customer reviews bc they automatically email once the customer has had time to use my product(s) & they make it easy so that I get more reviews. I recently upgraded so I could add my top 9 reviews in a carousel display on my landing page. The code was easy to create but I wasn't sure where or how to paste it in my Shopify store code without messing something up. I used Yotpo's ...

Watch My Garden Grow
United States
5 months using the app
Edited May 3, 2022

Customer service is very responsive. Had a question regarding manual review upload and Ronel got back to us quickly with the info we needed.

4ArtWorks
United States
5 months using the app
February 27, 2023

Ronel R was extremely forthcoming with his help to install a reviews tab on my website. It was completed promptly and with ease. Would recommend this app to my friends in business

Cute as a Button
Australia
5 months using the app
Yotpo replied March 9, 2023

We appreciate your feedback, thank you!

Edited February 11, 2023

Thanks Rhenant), help me a lot ! very patient:)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Eric Lighting
United States
5 months using the app
Edited June 4, 2020

The support has been amazing. Very quick and super helpful! Looking forward to lots of great reviews from customers.

Chervò USA
United States
5 months using the app
February 4, 2019

In 4 months of use, we have seen our revenue and brand engagement increase dramatically. The team is a pleasure to work with as well.

Sol de Janeiro
United States
5 months using the app