Reviews (7,130)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

Edited February 11, 2023

Thanks Rhenant), help me a lot ! very patient:)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Eric Lighting
United States
5 months using the app
Edited June 4, 2020

The support has been amazing. Very quick and super helpful! Looking forward to lots of great reviews from customers.

Chervò USA
United States
5 months using the app
February 4, 2019

In 4 months of use, we have seen our revenue and brand engagement increase dramatically. The team is a pleasure to work with as well.

Sol de Janeiro
United States
5 months using the app
Edited December 22, 2022

Very happy with the app and customer support. They are fast to respond and happy to help no matter how many questions you have or how much help you may need. I love the visual UGC feature as well. definitely recommend.

Update- I have added on services and am very pleased. They continue to exceed customer service expectations. There was an issue with my reviews import from another platform and ...

Sensual Sinsations
United States
5 months using the app
June 13, 2018

Amazing how the customer service team goes all the way. A really great app that integrates with other apps. love it

Secrets Shh Australia
Australia
5 months using the app
Edited April 7, 2022

Kenneth John M is Super fast and immediately understands what I needed for my site! Thank you so much!

Go-Lacta
United States
5 months using the app
February 14, 2020

Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.

Lava
United States
5 months using the app
June 11, 2021

I use the app to collect review and i really love it. A special thanks to "Gimbert" the agent who assisted me when i had some difficulties using the app. He was really helpful. May God bless you all abundantly in the name of Jesus! Amen !

Elyel Beauty
United States
5 months using the app
July 16, 2013

I had some initial issues with this app but it was quickly rectified and looks great on my store.

I would highly recommend this app and the developer to all.

Maybe the initial install isn't always perfect but what is?

Remember this app is free and the developer support once installed is second to none!

Go on...install it!! (I dare ya!)

Aaron C Barber Designs
United Kingdom
5 months using the app
January 11, 2018

Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)

Tensewatch
Canada
5 months using the app