Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 1, 2022

I had a problem with installing and setting Yopto with our New Theme. So I reached to Yopto and Allen Yotpo was helped me alot! It was real quick and convinence. I had a nothing to set for my New Theme. I really appreciate what you had done for me! Allen!

MinimalBijoux
South Korea
Over 2 years using the app
Edited October 23, 2021

Doner was great. He was patient throughout our long converstaion, heard my issues and solved them conveniently.

REBEL™ PRO
Canada
Over 2 years using the app
May 22, 2020

Great app. Great service from Bernard!! Setting up the auto capture trigger after a product is fulfilled. Thank you

Goo & Co.
Australia
Over 2 years using the app
Edited March 29, 2018

There is a bug and support doesn't answer for 5 days.
Worst support

Mookyboutique
United States
Over 2 years using the app
February 3, 2023

Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.

La Suite Skincare
United States
Over 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

September 17, 2020

Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!

Juice
United States
Over 2 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!

March 15, 2022

Excellent customer service. Eunice was very quick and helpful ...
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Luscious Eyelashes
United States
Over 2 years using the app
January 16, 2022

Good app. It does the job well. I will invest in it. Doner was also very helpful. Good and efficient customer service.

Rvffian
Jamaica
Over 2 years using the app
April 23, 2021

a great support by the yotpo team i was attended by manny a great member yotpo helps me in my reviews and loyalty program

MAGHÚ
Ecuador
Over 2 years using the app
January 31, 2022

Love Yotpo. Had a question and Eunice came to rescue on chat. I feel confident recommending this app

Henua USA
United States
Over 2 years using the app