Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 10, 2021

This app works! We just had to switch to another app because of cost. and Allen from Yotpo helps answer questions and resolve my issues! Thank you!

Centric
United States
Over 1 year using the app
Edited December 18, 2019

We needed some customization & Jo Lorenz from their customer support team helped us lock in the perfect UI for our website. Major thanks & highly recommended.

Neon Cowboys
United States
Over 1 year using the app
Yotpo replied December 18, 2019

Thank you for taking the time to leave a review, really happy to hear Jo was able to help get everything up & running smoothly!

May 23, 2023

John G was very helpful with assisting me in making some custom changes to how the reviews are displayed on our app.

Paavani Ayurveda
United States
Over 1 year using the app
June 21, 2021

I love the customer service of this company. Very prompt and responsive. They also took care of the issue that I raised in a timely manner. No ifs and buts. Special thanks to Mary Ann L. Cagoyong to handled my case. Very happy and satisfied with the resolution! Thank you very much!

Skin Beautiful Organics
United States
Over 1 year using the app
March 29, 2023

James C did a great job helping set up our account! We really appreciate all of the help that was provided!

Wilde House Paper
United States
Over 1 year using the app
May 26, 2022

The widgets for the review works well. Great support. Eduardo R showed great patience and helped resolve issues quite easily.

Lifesight Shop
Singapore
Over 1 year using the app
November 7, 2021

great customer service, really helpful with all tasks that are needed to be done! you can contact them any time

Urban Sophistication
United States
Over 1 year using the app
Edited May 11, 2023

Thank you very much Warly, very patient and responsible to help me solve the problem. he is very good.

Babeside
Hong Kong SAR
Over 1 year using the app
November 20, 2022

Great customer service! Fast and efficient, Jeorge solved my problem straight on the spot. Thank you!

Gibraltar Hardware
United States
Over 1 year using the app
Edited November 24, 2021

Radly was amazing fixed two major problems in super quick time. I'm on the free version - highly recommended!

Nutrigenicshealth
New Zealand
Over 1 year using the app