Yotpo Product Reviews & UGC , 6,850 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    6.3K
  • 4% of ratings are 4 stars
    267
  • 1% of ratings are 3 stars
    56
  • 1% of ratings are 2 stars
    59
  • 3% of ratings are 1 stars
    198
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

March 7, 2024

Spoke to Customer service, Ruzsel was amazing! We got on a call and he helped our problem in under 3mins.

Meshugge
United States
About 2 years using the app
February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

February 28, 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Clover by Clove + Hallow
United States
Over 2 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

March 12, 2024

Arven was great with customer service overall love the app

Santana's Wigs & Hair Extensions, LLC
United States
Over 1 year using the app
March 18, 2024

Arven was super helpful and easily (and quickly) solved a question I had re: adding review ratings onto our main shop page. Yotpo in general has been amazing to work with!

Emi's Garden
United States
About 1 year using the app
February 19, 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Magid Supermarket
Australia
Almost 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

February 6, 2024

Excellent customer service! Daniel P helped me out tremendously!

Eldorado Coffee Roasters
United States
Over 5 years using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

February 20, 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
France
Over 2 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 20, 2024

That was to good. My customer executive is Daniel and he helps us very well.

Delara
United States
9 months using the app
February 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

DOGS-HEART
Germany
Over 6 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

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