Reviews (7,137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
Refine
-
By rating
I use the app to collect review and i really love it. A special thanks to "Gimbert" the agent who assisted me when i had some difficulties using the app. He was really helpful. May God bless you all abundantly in the name of Jesus! Amen !
Kenneth John M is Super fast and immediately understands what I needed for my site! Thank you so much!
Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.
I had some initial issues with this app but it was quickly rectified and looks great on my store.
I would highly recommend this app and the developer to all.
Maybe the initial install isn't always perfect but what is?
Remember this app is free and the developer support once installed is second to none!
Go on...install it!! (I dare ya!)
Gimbert was great help! He did a good job solving the issue I was having, recommed this app 10/10 !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)
Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.
My experience using the Live Chat service with John G. has been great! They were very helpful and quick in answering my questions, and provided links to helpful articles that I can refer to in the future if I have any more questions.
We really appreciate seeing how customers are responding to our service and products. It helps us to know how we are doing and what we can improve. And, of course, it is more likely for visitors to have more confidence in us and make purchases online when they see good reviews. Thank you Yotpo for creating this incredible app, offering chat support and a free plan even!
Yotpo has been fantastic, I'm generating lots of verified 5 star reviews that are being displayed on a carousal on the home page, and individual reviews being displayed on the product pages.
The service is second to none, the live chat is instant, and actions are taken straight away to rectify any issues I have. This is a great App.
Thank you so much for taking the time to write a review! We're so happy to hear you're seeing the benefits of Yotpo and our support team has been able to help.