Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 7, 2021

great customer service, really helpful with all tasks that are needed to be done! you can contact them any time

Urban Sophistication
United States
Over 1 year using the app
Edited May 11, 2023

Thank you very much Warly, very patient and responsible to help me solve the problem. he is very good.

Babeside
Hong Kong SAR
Over 1 year using the app
November 20, 2022

Great customer service! Fast and efficient, Jeorge solved my problem straight on the spot. Thank you!

Gibraltar Hardware
United States
Over 1 year using the app
Edited November 24, 2021

Radly was amazing fixed two major problems in super quick time. I'm on the free version - highly recommended!

Nutrigenicshealth
New Zealand
Over 1 year using the app
July 7, 2021

I would say the app looks great and the support helped me to fix a issue through my shop. I am very grateful to Junalou, who was very helpful and kind.

Natural Choice Company
United States
Over 1 year using the app
May 24, 2023

Yotpo gives us the review platform we were looking for which is great. The think that sold us is the support they provide is quick and spot on.

Harp Angel Boutique
United States
Over 1 year using the app
May 12, 2022

Their support team is on top of any situation and fast with their response. They could offer more options for the free accounts like the look & feel and review highlight etc

Heavenly Designed
United States
Over 1 year using the app
February 9, 2022

The support is very reactive. Solved a problem in a very fast timeline so we can merge our older reviews.

ØZERS
France
Over 1 year using the app
January 14, 2020

I recently started using this app. And the Yotpo team has went above and beyond to help me understand and set everything up! They reply right away and are so patient and helpful! Couldn’t be happier with this app!

KOZHA NUMBERS
United States
Over 1 year using the app
Yotpo replied January 15, 2020

Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and our team was able to help!

Edited March 9, 2022

The customer service from Ronel was superb, really quick and to the point, allowed me to review our subscription with easy to follow prompts, cannot fault the service.

Wolf Bear Collective
Australia
Over 1 year using the app