Reviews (7,056)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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John B and the YOTPO team are always helpful, knowledgeable, and easy to work with. Always pleased with the support from YOTPO.
I used this app to help me gather my reviews, while it requires playing a round with coding (which Im not savvy with) I had a great experience with a rep name Junalou who helped with all the confusion, very hands on and went above and beyond finding other areas that needed to be corrected. While Im still playing with the app and seeing how it compares with the other one I used previously I'll be back with another review!
Eleen at customer service was so helpful setting me up and taking time to help me with my questions and even setting up my widgets. I'm hoping that this is THE ONE for my reviews! Plan on upgrading if all goes well to unlock additional features.
It’s been about three weeks trying to get the reviews to my website imported and the representative stayed in contact every step of the way. She was knowledgeable and patient. The customer service is great and I’ve had this app for about a year.
My experience con this app has been fantastic, your support is very fast and quick. Thank you very much for your help.
The desktop is pretty straight forward to use. We only have the free version, so not sure if there are other features that we are looking for in the paid version but it does the trick! We had an 'human error' for an import of a review, we contacted customer service via the chat option and it was resolved quickly by Simoun. Would recommend this App for anyone looking to have automatic review emails sent out and imported.
I used this app for reviews on my product pages and this is working perfectly fine.
I would highly recommend this app .
Excellent review service for inspiring consumer confidence.
This app is awesome so far/ super helpful staff too! I like that it's completely customisable so it suits our branding!
Thank you so much for your review! We really appreciate the feedback and are glad to hear you're enjoying Yotpo.
Fantastic integration. Excellent service - I ran into a syncing issue after integration on the free plan, but James via chat, helped instantly. Amazing benefits from using YOTPO.
Thank you for sharing your thoughts with us!