Reviews (7,056)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

November 19, 2019

A very easy app to use that can be valuable for your ecommerce site. Customer support is amazing - 24/7

Performance Athlete
Ireland
Over 1 year using the app
July 12, 2021

Ed went above and beyond to help me. He helped install various things on my website so that it look visually appealing to my clients. I really really appreciate all that he has done for me. So patient and incredibly helpful. Really wouldn't have been able to do anything on my own- he really went above and beyond and it is greatly appreciated. Thanks Ed!!

YeshuDivineArt
United States
Over 1 year using the app
Edited November 12, 2021

Donal was really helpful fixing my problems and kind. thank you
I was stuck with how to fixed my reviews that's not showing under my products
I am glad he fixed it.

Jolie & glamorous
United States
Over 1 year using the app
July 14, 2019

This app is fantastic, super easy to use and very effective. Great support and has has massively improved web performance. Highly recommended!

Special Needs Australia
Australia
Over 1 year using the app
Yotpo replied July 22, 2019

Thanks for the great review, Special Needs Australia!

January 17, 2022

For some odd reason all of my reviews had been removed from my online platform, I jumped on the chat and had someone helping me within two minutes! Customer service team were more than happy to help, i was working with Eduardo R, he jumped onto my website and fix the problem straightaway. Some of the best customer service I received in such a long time.

IAM COLLECTION
New Zealand
Over 1 year using the app
Edited August 21, 2024

Best App the Support is the the best one app out there, you need this app soon ,I recommended to any one Ruzsel J top one

BeautyRosee Boutique
United States
Over 1 year using the app
November 4, 2021

This app does everything and the customer service is very good.
Addressed all any any issues I had or did not understand.Very simple to set up.

Lavish Botanics
Australia
Over 1 year using the app
April 20, 2021

The customer support from Jo Lorenz was out of this world. He stayed online and addressed every single request from me. 10/10 would recommend! You're in safe hands!

Echoinox
Singapore
Over 1 year using the app
March 16, 2014

Awesome App! Still in shock that its free! :) Definitely recommend it.

Alonso Sobrino
United States
Over 1 year using the app
Edited November 21, 2019

I love this app and the service has been really great. Very helpful call centre staff. I loved that I could transfer my reviews from another platform.
I like that it has a free option until we get more sales to justify the monthly charge.

wildfigbridal
Australia
Over 1 year using the app