Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates with automated review request emails and features like review carousels and star ratings. They appreciate the ability to import reviews and customize the display to match their brand aesthetics. The seamless integration with e-commerce platforms and responsive customer support, available via live chat and offering step-by-step guidance, are also key highlights.

June 24, 2018

So I'm writing a review about my review app... how ironic :P/ It's a great app that meets all my needs. Thanks yotpo... cheaper prices would go along way though :D

Naturopress
Australia
5 months using the app
July 18, 2022

Great app for reviews. Love that it's free for the basic plan too (which includes a lot of features!) Support are also fantastic - Donald really helped me to solve an issue I was having!

he-shi
United Kingdom
5 months using the app
June 25, 2018

This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.

Palladio
United States
5 months using the app
Edited June 15, 2023

Doner P. was extremely helpful and patient as he helped us add the review widget to our Shopify store. He went above and beyond assisting us in getting the module tweaked precisely to our needs.

When it came time to upgrade our review pkg, I accidentally chose the wrong tier and Rhenant was super helpful in adjusting our plan for us. The resolution took longer than I would have liked, but it did ...

No Box
United States
5 months using the app
Yotpo replied February 24, 2023

Thank you for sharing your thoughts with us!

January 2, 2018

Works great so far. Had an issue and Shirel was able to help me resolve it quickly.

Drink Uvo
United States
5 months using the app
Edited March 24, 2020

Great customer service with a quick response! Yotpo was very helpful with helping my reviews show up

FITTONE Shape Appeal
United States
5 months using the app
December 23, 2019

Yotpo is the clear leader in this space. The apps integrate very nicely with the store (as well as email and Google) and the tech support is fantastic.

The Modern Dane
United States
5 months using the app
Yotpo replied January 19, 2020

Thank you so much for this glowing review! We're so happy to hear you're enjoying Yotpo.

January 28, 2022

Support is great. Eunice fixed our technical issue within a couple of minutes even though we're just running on the free plan for now.

Je Vois la Vie en Vosges
France
5 months using the app
October 5, 2023

Great service, easy to use app. John G was quick to help ad find a solution

TightVac Europe
Netherlands
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

August 3, 2023

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Rumble Coffee
Australia
5 months using the app