Reviews (7,181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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Customer service for Yotpo with Junalou was great. My questions were answered super quick and easy. Great experience :)
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Eunice was super quick and efficient and solved my problem. Great attitude and very helpful. I really appreciate it.
I feel that yotpo is very easy to use, and the customer service staff also provided me with a good service during the process of using it.
Great App! Easy to set up with minimal effort. Got great help from Lemuel troubleshooting displaying reviews
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This app works perfectly. Service support is outstanding as well. I will recommend it to my friends. Thank you.
I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!
Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!
Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!
I use this app to have customers review product and display for future customers. Keith has helped me add reviews on products to display
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
The platform is great and the customer service even better! Liezel was super helpful and even helped me set everything up on the website. This woman deserves a raise, she did it all so well and so quickly! I will also now install YOTPO on my other websites.
Thank you for leaving a review! We're so happy Liezel was able to help get you set up quickly and we'll definitely pass on your compliments.