Reviews (7,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!
Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!
I use this app to have customers review product and display for future customers. Keith has helped me add reviews on products to display
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.
The platform is great and the customer service even better! Liezel was super helpful and even helped me set everything up on the website. This woman deserves a raise, she did it all so well and so quickly! I will also now install YOTPO on my other websites.
Thank you for leaving a review! We're so happy Liezel was able to help get you set up quickly and we'll definitely pass on your compliments.
I used this app to start collecting social proof for my store as I scale. Had a few issues with the placement of my widgets but the support team happily went in and edited this for me! Looks and works perfectly.
Thank you for taking the time to leave a review. We're thrilled to hear you're up and running smoothly!
This is the best app I've added to my store since it's inception 2.5 years ago. The feel-good generated by a good review is immense for new customers. The Yotpo customer service team is also an absolute joy to work with. Leizel Ann D. from their team helped me literally shift my reviews from my older site on another platform to my new site on Shopify - reintegration, reupload and relinking! Cannot recommend them enough!
Thank you so much for your glowing review! We love hearing stories like this and are really thrilled to hear our customer support team is hitting the mark.
Must- have app. Easy to setup and works in the background.
Absolutely stoked with how this App is working on our website. Love the fact that it automatically sends out a review request after a specified amount of time. Also love the fact that it shows that a reviewer is a "verified buyer". We have noticed this adds huge credibility to the review.
Thanks to Allen M. from the team for helping me out with my questions! Great customer service. Thanks a lot!!