Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 13, 2023

Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.

Coco lux
Belgium
Over 1 year using the app
November 10, 2020

I used this app to start collecting social proof for my store as I scale. Had a few issues with the placement of my widgets but the support team happily went in and edited this for me! Looks and works perfectly.

SwigFresh
United Kingdom
Over 1 year using the app
Yotpo replied November 11, 2020

Thank you for taking the time to leave a review. We're thrilled to hear you're up and running smoothly!

December 19, 2019

This is the best app I've added to my store since it's inception 2.5 years ago. The feel-good generated by a good review is immense for new customers. The Yotpo customer service team is also an absolute joy to work with. Leizel Ann D. from their team helped me literally shift my reviews from my older site on another platform to my new site on Shopify - reintegration, reupload and relinking! Cannot recommend them enough!

Happy Jars
India
Over 1 year using the app
Yotpo replied January 19, 2020

Thank you so much for your glowing review! We love hearing stories like this and are really thrilled to hear our customer support team is hitting the mark.

March 10, 2017

Must- have app. Easy to setup and works in the background.

Velvethead
United Kingdom
Over 1 year using the app
Edited May 19, 2022

Thanks to Allen M. from the team for helping me out with my questions! Great customer service. Thanks a lot!!

PetKind Pet Products
Canada
Over 1 year using the app
July 20, 2015

Absolutely stoked with how this App is working on our website. Love the fact that it automatically sends out a review request after a specified amount of time. Also love the fact that it shows that a reviewer is a "verified buyer". We have noticed this adds huge credibility to the review.

Primal Health Products
Australia
Over 1 year using the app
September 8, 2021

Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%

Onward Online
Australia
Over 1 year using the app
Edited August 17, 2022

UPDATE: Love this app! The features they provide are great for generating social proof and increasing trust for our brand! Shoutout to both Djan and Warly at Yotpo for the wonderful customer service on 2 seperate occasions! They were both so helpful and friendly! I Had a few questions and needed some adjustments done to our website and both Warly and Djan provided us with all the info we needed (and more) as well as completed the tasks required quickly. Overall pleasant experiences!

Givera
Canada
Over 1 year using the app
November 3, 2021

Amazing support team! Jo assist me in creating a dedicated SEO page. Very responsive and provided me with helpful information.

SENSORI+
Australia
Over 1 year using the app
December 20, 2021

Nice app, the review can be appear on the google search. Eduardo R is very patient and do me a favor. Many thanks!

Cmyway
China
Over 1 year using the app