Reviews (7,160)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates with automated review request emails and features like review carousels and star ratings. They appreciate the ability to import reviews and customize the display to match their brand aesthetics. The seamless integration with e-commerce platforms and responsive customer support, available via live chat and offering step-by-step guidance, are also key highlights.

October 13, 2021

Love Yotpo's customer service chat. Super easy to get help from folks who know. Don is the best. Thank you!

A L T W E L L
United States
5 months using the app
July 19, 2022

Doner P was really helpful! I had a lot of questions and they helped me through all of them quickly and efficiently.

thehappyera.com
Canada
5 months using the app
April 22, 2023

Yopto is a fantastic product for our startup, special shoutout to Joain Z who helped me install the code on our Shopify store!! Amazing support from Joain, would hire to run my customer success someday.

Green Water Labs
United States
5 months using the app
Edited March 12, 2021

Very helpful service and friendly staff. Great app and better pricing options than others I've tried.

indi supplements
United Kingdom
5 months using the app
December 4, 2020

I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both ...

SKCreations, LLC
United States
5 months using the app
Yotpo replied December 6, 2020

Thank you for sharing your review. We're happy to hear you had such a positive experience with our customer support and that all issues were resolved.

August 27, 2021

Great service and quick response, last super help from Gimbert =)
Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Adriana Chede Jewellery
United Kingdom
5 months using the app
November 2, 2021

Awesome service and great site I just started using it and had some questions and customer service was there right away

Red Star Beef
United States
5 months using the app
February 27, 2014

Yotpo is great...but the paid version of Yotpo is even better! Definitely upgrade! All the extra features are definitely worth it. Plus you get super fast direct support. This app pays for itself in the first day or two of the month. Seriously!

FitVapes
United States
5 months using the app
Edited January 6, 2022

YOTPO is a fantastic app to help drive conversions by word of mouth of your very own customers. The thing that sets them apart is their customer service team. While we had issues getting into our account after employee turnover, they stuck by us and got us access. When setting our site up, I easily sent 4 emails a week with questions and customization requests. They were prompt in their responses ...

Illume Candles
United States
5 months using the app
April 14, 2015

Love this app! It's a must for a small business helps us get valuable feedback from our customers and earn trust from new prospective buyers! A++++++

Mr. Bikes
United States
5 months using the app