Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 15, 2022

Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.

Grove Collective
United States
Over 1 year using the app
February 14, 2022

The app is easy to use and their support is great and easy to contact. I got really fast service that I am pleased with. Thank you Happy S! :)

Aurora Health Store
Sweden
Over 1 year using the app
November 8, 2018

Excellent app with lots of great features and great support. Hermes from the support team was especially helpful and installed the app to a new version of our theme manually for me without issues or interruptions on the live site.

De Grendel Wines
South Africa
Over 1 year using the app
Edited October 27, 2021

VERY RESPONSIVE!! Even in a tough environment where not a lot of companies respond to anything..... Awesome Support and integration. I do not have much experience either and was able to make the connection.

Harvest Green Mattress
United States
Over 1 year using the app
October 15, 2019

I finally got around to adding Yotpo to my shop. Honestly, I can't believe it took me as long to decide to. I should have added this a LONG time ago. My point of contact Jo was absolutely amazing. Edited and inserted code into all the collection and product pages when I needed help. Highly recommend.

Clandestine Coffee Co.
United States
Over 1 year using the app
Yotpo replied October 28, 2019

Thank you so much for your review! We're happy to hear our customer support team was able to help and you're enjoying Yotpo.

October 15, 2021

Great Customer Service. I was having an issue with my store app and Ed helped me a lot in solving it. Thanks again. Will continue using your service.

Baby Loving Needs
United States
Over 1 year using the app
September 14, 2021

Very happy with this app, it works perfectly. Orly from customer service helped us a lot when we had to update some reviews from a product that we deleted. 100% recommended!

Siil
Spain
Over 1 year using the app
September 23, 2021

Manny was fantastic. Walked me through every step to get my issue resolved and also had a couple of suggestions for me that were helpful.

System Liquidation
United States
Over 1 year using the app
June 13, 2022

Warly was SO helpful! I had an issue with installing my review widget on my site and it was fixed in no time. Thank you again!

Titli
United States
Over 1 year using the app
November 23, 2021

I have been using Yotpo free plan. I am impressed with the support they extended in configuring the app while I was switching over to a new Online 2.0 Shopify theme.

Life11Mumbai
India
Over 1 year using the app