Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Works great! Also the customer service is excellent.
I fully recommendy this App for reviews, I tried before others and this is my favourite one.
So far so good. The app was relatively easy to install. There was a huge jump in price from the basic to the premium so we didn't do it. Now, there isn't pricing listed for premium, you have to call them. Not smart. I liked the idea of premium because it included the option of posting reviews to facebook - now we can do this using KIT. So, Yotpo is great for the basic program, I recommend it highly. I don't see why you would want to opt for the unknown priced premium package.
Great help by Donner P. Very quick response and very helpful and that's me on the free version. Happy customer.
Thanks for your feedback, we really appreciate it.
amazing CS service, he help me figuring out the payment issue, his name was Howell K on chatting service
Thanks, Reiner D, for the prompt and easy understanding help. Not a coder but easy to understand where to paste
Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!
Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.
Great service, immediately helped us address our request! Backend UI very easy to use, too. Thank you Ruzsel for helping me so quickly and thoroughly!
Thanks for your feedback, we really appreciate it.
I like that the app offers in-email reviews, I've already seen more reviews come through vs. from our other review email-campaign from a different app. Daniel P was so patient helping me upgrade my widget, saving me lots of time.
Donald was amazing! Super helpful, prompt, and great to work with. He solved my issue so quickly! They are great.
I have just recently installed this app and was having issues with the installation process. I contacted support and they got back to me pretty much the next day. Danreb in particular has been extremely helpful, thank you! I would high;y recommend. ZAISO Cosmetics
Thank you so much for taking the time to write a review. Happy to hear we were able to help and everything's up and running!