Reviews (7,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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The customer service was outstandingly prompt and helpful.
Their customer service is amazing. Every issue I've had, they have been on top of it and fixed it right away. The app itself is great so far (only a few weeks in) but will do another review as more reviews trickle in.
— WEAREUPRISERS, @weareuprisers__
The support service is exceptional. We needed to get the reviews into the code and showing on different areas of the website and they did everything on a Saturday morning at 7am in 20 minutes. Very happy with it.
Thanks so much for leaving a review! Our team is always there and happy to help (even at 7am on a Saturday). Glad to hear you're enjoying Yotpo!
I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!
The use of Yotpo is very satisfying, and any problems will have excellent customer service to make corrections for you, very good!
Rhenant hat mir super geholfen. Dadurch habe ich viel Zeit gespart. Ein klasse Support. Yotpo kann ich nur empfehlen.
Thank you for sharing your thoughts with us!
Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!
So far the app is great and works well.
Doner helped me rectify an uncomfortable situation when a customer accidentally left a negative review that she admittedly intended for another store’s product. He was able to override that false review and request a new review directly from the customer. I appreciated Doner’s understanding as I am a small business owner and take all reviews very seriously.
Thanks for your feedback, we really appreciate it.
Great thanks to Edcel, solved all the issues that I requested in a timely manner and very responsive.