Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 4, 2022

After struggling for weeks to find a review app that works for us, we found Yotpo and couldn't be happier. Reinier D helped to get us set up on our live theme as well as an updated version we are working on. Would highly recommend Yotpo

Pubstuff
South Africa
Over 1 year using the app
June 13, 2023

Great technical support with Warly S - who was able to diagnose and issue and address it quickly through chat. Thank you!

Essential Sports Nutrition
United States
Over 1 year using the app
Edited February 8, 2023

Friendly, professional customer support by Joian Z! This guy is a rock star! App is performing well so far.

Monday Vapes
United Kingdom
Over 1 year using the app
Yotpo replied March 27, 2019

Thank you, Monday Vapes! We are extremely happy to hear that you are satisfied with the Yotpo service.

June 14, 2021

What is great about the YoTpo team is that their customer service is A1. Going into the back end of my site to see that the outcome was correct for my site. Lets hope that Google now starts show our stars.

Helves
United Kingdom
Over 1 year using the app
March 7, 2022

Keith helped me solved the issue I was having with sending out review requests from past orders. Good Service!

Hit Stick Apparel
United States
Over 1 year using the app
September 2, 2021

I had some troubles but were very quickly resolved by Kaiser in the support team! Very quick replies and great understanding.

Vance Martins
Australia
Over 1 year using the app
April 23, 2020

Very good looking app that integrates with Google Seller Rating. The support has been very responsive and helpful.

Meluka Honey USA
United States
Over 1 year using the app
November 18, 2019

Amazing customer support by Bernard. I ended up paying twice for the plugin and he got me a refund pretty quick.
Cheers mate.

Dope Kicks Sneakers
United States
Over 1 year using the app
Yotpo replied November 19, 2019

Thanks for leaving a review, happy to hear Bernard was able to help.

September 28, 2021

Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service

Declarations by Beyond The Aisle
United States
Over 1 year using the app
Edited April 9, 2021

Manny really helped me from start to finish, went the extra mile, and me being a brand new customer to Yotpo his Customer Service gives me much confidence for the future working as a Yotpo client !! Thank you Manny....your a credit to Yotpo Customer Service

oslo-to-go
United Kingdom
Over 1 year using the app