Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 15, 2014

Great app. I can truly say that it has had a positive impact on our business. I didn't know much about it prior to our developer recommending it but since then I've done my best to use it as much as possible and it has truly paid off. I'm looking forward to continued relationship with this organization.

Blackartdepot
United States
Over 1 year using the app
May 17, 2021

Customer service is the best in the business! I will always recommend good customer service and Yotpo has delivered.

HTLT Supps
Canada
Over 1 year using the app
November 6, 2021

Extremely useful, helps me automate another process and display the stars on my Google Shopping ads!

The Coffee Shopping Network
United States
Over 1 year using the app
January 3, 2015

just great. can't wait to be able to pay for premium features. yotpo is just the perfect product for a vintage goods store. this is it.

Apartamento 61
Brazil
Over 1 year using the app
May 3, 2022

Speedy and efficient service by Rhenant T. What a pleasure to resolve the issue that I had in just a few minutes. Thank you, Rhenant.

DIYGIRLS
South Africa
Over 1 year using the app
June 25, 2013

The team and app have been outstanding. Our store www.viewsport.us has already racked up 50 reviews and it helping lift our ranking in Google. A+.

ViewSPORT
United States
Over 1 year using the app
August 27, 2021

Great app! and the customer service is very helpful! Great app! and the customer service is very helpful!

ALLPOWERS
Hong Kong SAR
Over 1 year using the app
September 15, 2021

Rilu Jane was very helpful. I requested to add the reviews carousel to our website and they were able to do it for me in no time. Super happy with the service!!

DUTCHFURNITURE.COM
United States
Over 1 year using the app
Edited December 30, 2019

Very easy to use app, with great customer service! So far we have generated 11 reviews (all 5 stars!) from sending our customer's review requests via email!

Paolo and Bernard (live chat) were fantastic! Bernard helped me install star ratings on my collection and product page very quickly - 10 minutes or less - and also helped fix a problem with my theme which was getting in the way of the product review.

I would recommend Yotpo over other apps because of their live customer support alone!

The Damson Collection
New Zealand
Over 1 year using the app
Yotpo replied January 19, 2020

Thank you so much for taking the time to leave a review, we love hearing stories like this. We are so happy to hear you're enjoying Yotpo & already seeing those reviews roll in!

November 17, 2021

Muy útil la aplicación, y cuando tuve unos problemas de integración me atendió Nick C y lo resolvió muy rápido, muy recomendado.

Copainmx
Mexico
Over 1 year using the app