Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great app! and the customer service is very helpful! Great app! and the customer service is very helpful!
Rilu Jane was very helpful. I requested to add the reviews carousel to our website and they were able to do it for me in no time. Super happy with the service!!
Very easy to use app, with great customer service! So far we have generated 11 reviews (all 5 stars!) from sending our customer's review requests via email!
Paolo and Bernard (live chat) were fantastic! Bernard helped me install star ratings on my collection and product page very quickly - 10 minutes or less - and also helped fix a problem with my theme which was getting in the way of the product review.
I would recommend Yotpo over other apps because of their live customer support alone!
Thank you so much for taking the time to leave a review, we love hearing stories like this. We are so happy to hear you're enjoying Yotpo & already seeing those reviews roll in!
Rhenant was very helpful is getting me set up with this. Great app!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Muy útil la aplicación, y cuando tuve unos problemas de integración me atendió Nick C y lo resolvió muy rápido, muy recomendado.
Warly was extremely helpful with my concerns on April 1, and very clearly explained the outcomes to me.
For customer service, I give them a 5 star rating. Albert V was my chat support person and they were really helpful, patient, and eager to solve my issue. Our store is still just learning this platform and are getting quite a lot from the free version. We will be upgrading to a paid plan for the extra features in the near future.
It's good and email customer support usually gets back within a couple hours or day!
The review app is a great App and with awesome customer service! James was a huge help with getting my issue resolved
Nicole has been very helpful and quickly resolved all issues I had. Very good customer service provided!
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