Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 22, 2024

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Shield Your Body
United States
Almost 2 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

July 18, 2024

Jann did a great job helping me!

Elev8
Canada
3 months using the app
Yotpo replied August 19, 2024

Thank you for sharing your experience with Yotpo!

June 12, 2024

I have been using this in my previous store and still preferred review app .

WOOSHOP SINGAPORE
Singapore
21 days using the app
Yotpo replied July 15, 2024

Thank you for your feedback!

Edited March 12, 2024

John G helped our team with our task. He was a huge help!

Abacus Brands | Virtual Reality Educational Toys and Science Kits for Kids
United States
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

May 13, 2024

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
United States
14 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

March 28, 2024

Ruzsel is great! He helped me to fix some widgets. Thank you!

Tape Providers
United States
About 2 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

April 22, 2024

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Virgo de Novo Professional Haircare
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

January 25, 2024

Thank you Joian Z for your help, you're a star!

SOPURE LONDON
United Kingdom
Over 5 years using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 18, 2024

Support was quick to respond and very helpful. Ruzsel helped me walk through my issue

Debuzz
United States
12 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

July 24, 2024

Great app for reviews -- thanks!

Half Price Pickleballs
United States
15 days using the app
Yotpo replied August 19, 2024

Thanks for the feedback!