Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 29, 2024

驚くほどの速さで問題を解決してもらいました。
大変満足しています。
Reymon N.さんの対応は素晴らしかったです。

SOTO by Shinfuji Burner ONLINE STORE
Japan
10 months using the app
Yotpo replied September 20, 2024

Fast responses = fast resolution! Thank you for sharing your experience.

February 4, 2024

Super fast support. And John G. was super kind and solved all the issues. Thank you

Disparidades
Portugal
About 2 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

June 11, 2024

Great support; Ruzsel helped me quickly!

NOVA
United States
12 months using the app
Yotpo replied July 11, 2024

We appreciate your feedback! (:

January 25, 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

The Melted Che
United States
2 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

February 26, 2024

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Phase Zero Makeup
United Kingdom
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 6, 2024

Excellent customer service! Daniel P helped me out tremendously!

Eldorado Coffee Roasters
United States
Over 5 years using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

April 22, 2024

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Virgo de Novo Professional Haircare
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

March 28, 2024

Ruzsel is great! He helped me to fix some widgets. Thank you!

Tape Providers
United States
About 2 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

Edited March 12, 2024

John G helped our team with our task. He was a huge help!

Abacus Brands | Virtual Reality Educational Toys and Science Kits for Kids
United States
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 10, 2024

I've been using Yotpo for my business's customer reviews, and I couldn't be more impressed with the results. Yotpo has truly transformed the way we collect, manage, and showcase customer feedback.
What sets Yotpo apart is their exceptional customer support. Anytime we've had a question or needed assistance, their support team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their customers and are committed to ensuring a positive experience. I highly recommend Yotpo to any business looking to enhance their online presence and build trust with their audience.

GDT Implants
Israel
30 days using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!