Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 4, 2021

Spoke with Orly P, They were very professional and helpful. They got to the point and help get the job done fast. Thanks again!

Glow Body & Soul
Australia
Over 1 year using the app
Edited February 11, 2022

Kaiser from technical support went above and beyond to solve an integration issue on my end. Robertini even edited my code for me to help get the widget where I wanted it to be on my home page! I highly recommend Yotpo. They have excellent customer service and a great UI. Also, Donald is fantastic and a superstar with coding and customer support. Rilu from tech/customer support is honest and helpful. Ronel was also very helpful. The prices are fair. Great app.

KARMA Nutrients
United States
Over 1 year using the app
May 19, 2021

Great app! Needed help and was able to use the chat to get it fixed, awesome support! Thanks so much for the help! :)

MODULE
United States
Over 1 year using the app
January 16, 2022

Ronel was very helpful in assisting me with setting up and installing the app. Very fast customer support.

Kanuku
United Kingdom
Over 1 year using the app
November 8, 2022

Very useful app to gather reviews. Imports from old site were also simple.
When we needed quick assistance, support was very helpful and got it sorted quickly.

NPL-ZA
South Africa
Over 1 year using the app
June 10, 2020

I have had a number of bespoke coding and CSS improvement requests since installing Yotpo over 18 months ago and Yotpos customer service has delivered on each occasion. Not only is the app awesome at efficiently collecting reviews for my business but the customer service is A1! Keep up the good work guys and keep employing your awesome customer service reps / devs. Excellent!

Acumen Collection
United Kingdom
Over 1 year using the app
August 3, 2020

I've just downloaded this app 2weeks ago, and I find that the interface is easy to use and the customer service's turnaround time is very quick and friendly.

Happy Little Ones
Singapore
Over 1 year using the app
Edited September 9, 2018

Thanks a lot, everything is still working great!! Check it out in action here!!:
https://www.exoticknifescales.com

Rundle Woodworks
United States
Over 1 year using the app
February 14, 2022

Very good customer support by Kenneth John M. It was easy to get hold of an agent, easy to speak to and express my problem and Kenneth was responsive and provided several solutions to my problem. /Happy customer

Leyda Wear
Sweden
Over 1 year using the app
June 22, 2013

This is a fab app, easy to install, great step by step instructions to help you through the set up - and looks great on the site. - I highly recommend you install this.

ninjakiosk.co.uk

Ninja Kiosk
United Kingdom
Over 1 year using the app