Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 10, 2020

I have had a number of bespoke coding and CSS improvement requests since installing Yotpo over 18 months ago and Yotpos customer service has delivered on each occasion. Not only is the app awesome at efficiently collecting reviews for my business but the customer service is A1! Keep up the good work guys and keep employing your awesome customer service reps / devs. Excellent!

Acumen Collection
United Kingdom
Over 1 year using the app
August 3, 2020

I've just downloaded this app 2weeks ago, and I find that the interface is easy to use and the customer service's turnaround time is very quick and friendly.

Happy Little Ones
Singapore
Over 1 year using the app
Edited September 9, 2018

Thanks a lot, everything is still working great!! Check it out in action here!!:
https://www.exoticknifescales.com

Rundle Woodworks
United States
Over 1 year using the app
February 14, 2022

Very good customer support by Kenneth John M. It was easy to get hold of an agent, easy to speak to and express my problem and Kenneth was responsive and provided several solutions to my problem. /Happy customer

Leyda Wear
Sweden
Over 1 year using the app
June 22, 2013

This is a fab app, easy to install, great step by step instructions to help you through the set up - and looks great on the site. - I highly recommend you install this.

ninjakiosk.co.uk

Ninja Kiosk
United Kingdom
Over 1 year using the app
February 25, 2021

Very impressed with this app so far and the customer service I just received was exceptional! I'm looking forward to developing it further with the website.

Ozz Bands
United Kingdom
Over 1 year using the app
August 21, 2021

Thank you Sheen for helping us with an import project into our shop. Very happy with Shopify support team.

LUNA MAGIC BEAUTY
United States
Over 1 year using the app
September 11, 2019

CUSTOMER SERVICE WAS GREAT! I'm not very adept with coding so installing the app was slightly confusing. I emailed them and they got it fixed right away and was VERY fast to respond. Ruel was my guy!! THANKS, GUYS!

LEVELS Supplements
United States
Over 1 year using the app
August 13, 2023

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

Boréome
Canada
Over 1 year using the app
Edited January 30, 2024

Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!

leonomicscoffee
Netherlands
Over 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.