Reviews (7,182)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 23, 2021

I was having issues with manually uploading my past reviews. But customer service was there to help me get everything set up. Thank you!!! As a small business owner, customer reviews are gold.

Mahina Beaute
United States
Over 1 year using the app
June 1, 2022

I've gotten in touch several times for different topics so far and they're always so quick and helpful! An amazing customer service, and a great product! Thanks to Djan Yotpo for his help!

Lea Gogo
United Kingdom
Over 1 year using the app
February 26, 2021

Elven has been great help in assisting me to adjust the reviews in my Shopify Store. The customer support is great!

Next Alpha Gear
Netherlands
Over 1 year using the app
April 9, 2014

Magnífica App, totalmente recomendable. Ellos mismos me la instalaron y enseguida comenzó a funcionar. Configurable y eficaz. Gracias!

ZAPATOO
Spain
Over 1 year using the app
August 12, 2020

A super app to use....was easy to set up and understand...the staff were helpful in setting up extras for us too...thank you

ukgiftstoreonline
United Kingdom
Over 1 year using the app
November 13, 2023

We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo

THE ROCKS PUSH
Australia
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

April 7, 2021

I had difficulties with having the Yotpo reviews appear on my website. Fortunately Sheen from Yotpo resolved my situation. Customer service was 5stars. It help me make the decision to moving over to Yotpo!

RMR Brands Canada
Canada
Over 1 year using the app
February 3, 2022

I used this app to help me install Yopto and Eduardo R
helped me get it done as quickly as possible. Thank you

Reefcanna
United States
Over 1 year using the app
April 1, 2022

I have just installed the app. So far so good. I'm thinking about switching to a paid plan. I had an issue after I installed the application. Eunice helped me fix the issue very quickly.

Fasheabe
United States
Over 1 year using the app
Edited August 10, 2022

I couldn't figure out how to get the Star-Rating on my Website, but Kenneth John M helped me within minutes. I'm glad that he solved my problem this quick. Thank You! Edit: Today the App got down again, but Lisa did the same thing as John. Special thanks to you guys, we need more Technical Support like this. :)

KNETÄ®
Germany
Over 1 year using the app